Conflict is normal. It can take place anywhere and especially in the workplace. Yet, when faced with conflict we perceive that our (or someone else's) needs, interests or concerns are threatened or simply not being met.

Confronting Conflict is an eye-opening event, featuring Expert Panel members Jane Beddall - Founder of Dovetail Resolution, LLC, and Gail Shapiro - Founder of Connecticut Mediation Training who assist you to:

- Identify when you are in conflict

- Understand your responses to conflict

- Review conflict resolution styles and approaches that incorporate problem solving and negotiation skills.